This means obtaining the release of all the keys of a property, which is empty and free of rubbish. Such release will not be authorised until the Seller’s Solicitor/Conveyancer has received confirmation from their Bank that the purchase money has been received. Often the Buyer may arrive to find that the Seller has not yet completed their removal or that loads of rubbish has been left or even that they have taken furniture or fixtures and fittings, which were clearly included in the price.
We must know of this problem before we release the money if there is to be an instant and effective remedy. It is a very good idea to check your new property by 9.30 a.m on the completion morning and alert us of any such problems. If we cannot take action then your remedy will be in the Courts and that is expensive and may not give you the desired result!
If you are moving some distance, it may be convenient to leave your keys with your Estate Agent or a trusted neighbour. Let them know not to release the keys until they receive clearance from us.